Drive Thru Systems Maintenance
Midwest Systems & Services primary focus is and will always be, our customers. We have dedicated ourselves to understanding the needs and special requirements of the Quick Service Industry. We've been successfully installing and maintaining drive thru equipment for more than 25 years.
How the Maintenance Agreement Works
- Customer calls Midwest Systems & Services, Inc. for technical support to troubleshoot between the hours of 7:00 AM to 5:00 PM Central time at 1-800-999-5575 or 1-812-479-5575.
- Technician will attempt to diagnose and fix the problem via phone.
- If problem cannot be fixed via the phone, the technician will set up a service call and/or ship replacement equipment (depending on customer's GMA Agreement) See below for details.
- If on-site support is required, a technician will be scheduled for a service call.
Maintenance Plan Options
||Ship In Service Adv. Replacement + Site Service
||Ship In Service Only + Site Service
||Ship In Service - Advance Replacement
||Ship in Service Only