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Drive Thru Systems Maintenance



Drive Thru Systems Maintenance

Midwest Systems & Services primary focus is and will always be, our customers. We have dedicated ourselves to understanding the needs and special requirements of the Quick Service Industry. We've been successfully installing and maintaining drive thru equipment for more than 25 years.

How the Maintenance Agreement Works

  • Customer calls Midwest Systems & Services, Inc. for technical support to troubleshoot between the hours of 7:00 AM to 5:00 PM Central time at 1-800-999-5575 or 1-812-479-5575.

  • Technician will attempt to diagnose and fix the problem via phone.

  • If problem cannot be fixed via the phone, the technician will set up a service call and/or ship replacement equipment (depending on customer's GMA Agreement)  See below for details.

  • If on-site support is required, a technician will be scheduled for a service call.

Maintenance Plan Options

Plan Name Description
Platinum Ship In Service Adv. Replacement + Site Service
Gold Ship In Service Only + Site Service
Silver Ship In Service - Advance Replacement
Bronze Ship in Service Only


Drive Thru Systems from Midwest Systems & Services Inc.
drive thru equipment from 3M and HME
maintenance contracts for drive-thru equipment